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  1. #1
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    Question Deleting Google+ Pages You Don't Own

    I have a client that has two Google+ business pages (besides the primary G+ business page) we don't have access to. One was from some media/hosting company that does the "SEO" for you. I'm not sure where the other G+ business page came from, but it's not accessible.

    How can I get these pages deleted? Do I report to Google that someone is impersonating my business?

    Thank you for your help!

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  3. #2
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    Re: Deleting Google+ Pages You Don't Own

    Hi David,

    It depends on the type of G+ page. Are these verified local G+ pages, unverified local pages or brand pages?
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

  4. #3
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    Re: Deleting Google+ Pages You Don't Own

    Thanks Colan, I was wondering the same.

    David, often even pro consultants don't know what type of page it is or think it's a different type than it really is. We can't really advise without knowing for sure cuz every situation is different.

    So for example if it's really a G+ Local page which is what people come here asking about, you can't do the impersonation thing you have to take a totally different path.

    So if you are comfortable sharing links so we can double check, that would be best.
    Tell us which is the main one you manage and which are the 2 that are the problem.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

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    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

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    Re: Deleting Google+ Pages You Don't Own

    I'm not sure what kind of page it is, but here are the links.

    Main one - https://plus.google.com/u/2/+Coastal...SanDiego/posts

    Other not-verified - https://plus.google.com/u/2/112214508067781281458/about

    Other not-verified - https://plus.google.com/u/2/102747120339302420395/about

    This is another page - https://plus.google.com/117267417515572163783/about - it's the Dr page.

  6. #5
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    Re: Deleting Google+ Pages You Don't Own

    David,

    The two "not-verified" pages, if you don't have access to them will need to be reported for impersonation, like you mentioned. That's currently the only way to attempt to get rid of them. As far as we know, these types if pages shouldn't affect the ranking of the main practice verified page.

    Other not-verified - https://plus.google.com/u/2/112214508067781281458/about

    Other not-verified - https://plus.google.com/u/2/102747120339302420395/about

    Regarding the Dr. Page. According to the website, it looks like there are two dentists at this practice. Can you confirm that before we advise on what to do?

    https://plus.google.com/117267417515572163783/about - Dr page.
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

  7. #6
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    Re: Deleting Google+ Pages You Don't Own

    I was checking the rules and it told me to check the categories, seeing that the question i was going to ask was probably already asked, which is the case here, pretty much anyways.

    I am noticing that most of clients i am working with have a verified GMB page but they have no clue who set it up, therefore no Login details.
    I have been told that if you don't have the access or recovery, you are just out of luck.

    Is this true?Does it not matter that the client can prove that the business location verified on the GMB page, is actually his?

    Any help greatly appreciated.

  8. #7
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    Re: Deleting Google+ Pages You Don't Own

    You can call G support and get control of it. First, attempt to claim it in whatever account you're using. It may say that someone else has ownership of that listing. Make the request to transfer ownership by filling out the info G will ask for. Wait about a week. If you don't hear anything from the account that has ownership, then call G support while logged into the account you want to use for ownership. After explaining the situation to the rep, they will call the business to verify some info and make sure it's okay for you to get control. After that, the rep should be able to take care of everything over the phone. I've had to do this several times and works every time.

    Good luck.
    Scott Rawlins - Find Local Company in Atlanta GA
    Follow Me on G+

  9. #8
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    Re: Deleting Google+ Pages You Don't Own

    Quote Originally Posted by Scott Rawlins View Post
    You can call G support and get control of it.
    I've had good success with this if the account has been inactive for a while.

  10. #9
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    Re: Deleting Google+ Pages You Don't Own

    Quote Originally Posted by Colan Nielsen View Post

    The two "not-verified" pages, if you don't have access to them will need to be reported for impersonation, like you mentioned. That's currently the only way to attempt to get rid of them. As far as we know, these types if pages shouldn't affect the ranking of the main practice verified page.

    Regarding the Dr. Page. According to the website, it looks like there are two dentists at this practice. Can you confirm that before we advise on what to do?

    https://plus.google.com/117267417515572163783/about - Dr page.
    From my experience, reporting those not-verified pages as impersonation won't do much. But, as Colan pointed out, these should not interfere with your main listing and should fall off in time. I would definitely call support to gain access to the main verified listing following what Scott outlined. It would be best not to un-verify and re-verify since it will loose some equity, but when clients don't keep track of their logins, unfortunately, that's all we can do.

    I would check with the client first though, because it looks like they posted to it today, so maybe they just don't realize they have access, which happens with clients I work with all the time. Unless you already got access and i'm just late to the party!

    As far as the Dr. Page -- The site/business may have changed since Colan's last response, but it looks to me like there is only one doctor operating out of this practice. Therefore, once you have access to the main verified page and since the recent GMB guideline update, I would explain to support that this is a sole practitioner and ask them to merge the two. Once they are merged reference the Dr's name on the main page like this; Coastal Dental Arts, Dr. Dave Chotiner. There are also some reviews on that page you'll want to make sure move with the merge.

    Hope that helps!
    Christa Morgante

    Local SEO Analyst at Local SEO Guide

    Connect with me on G+

  11. #10
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    Re: Deleting Google+ Pages You Don't Own

    thank you so much to everybody for reply back so quickly. Awesome resource to have

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