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  1. #1
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    Can't Verify Changes to Google Local Page, Error Message

    We've made changes to a client's Google Local listing, but every time I press the "Verify Now" button, it takes me briefly to the map, then an error message: "Sorry we're having some issues at the moment. Please try again later."

    This has been happening the past few days. Any suggestions?

    Thanks!
    John Tabita
    Digital Strategy Director, Haines Local Search

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  3. #2
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    Re: Can't Verify Changes to Google Local Page, Error Message

    Is it for a SAB?

    I had this happen before and I ended just contacting support and they were able to verify it over the phone. I can't remember if the ones I had to do this for were SABs, but I definitely remember having the same issue.

    I would just call support. They may have to call the business to verify some info, so you might want to make them aware of that call coming. Has always worked for me.
    Scott Rawlins - Find Local Company in Atlanta GA
    Follow Me on G+

  4. #3
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    Re: Can't Verify Changes to Google Local Page, Error Message

    Yes, it's an excavating contractor. I'm a manager on the account, so I filled out a support request for an email response. We'll see what they say. Thanks, Scott.
    John Tabita
    Digital Strategy Director, Haines Local Search

  5. #4
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    Re: Can't Verify Changes to Google Local Page, Error Message

    If you don't hear back or get it resolved fairly quick, I would just call support. If you do, it would best to call them while you are logged in as the owner (in your case, their account since you're the manager).
    Scott Rawlins - Find Local Company in Atlanta GA
    Follow Me on G+

  6. #5
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    Re: Can't Verify Changes to Google Local Page, Error Message

    They actually replied within a few hours and manually re-verified the listing. I'll know in 48 hours if it worked.
    John Tabita
    Digital Strategy Director, Haines Local Search

  7. #6
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    Re: Can't Verify Changes to Google Local Page, Error Message

    Does it also happen to a non SAB? I also have that same problem but its kinda weird because I have this business with 3 location and a GMB (all SAB). I only edited the website url for the 3 GMB page. Just that. But one location triggered verification. The other 2 did not and now live and the website url has been updated.

    Just wondering why that happen?

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  8. #7
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    Re: Can't Verify Changes to Google Local Page, Error Message

    It happens a lot. I see complaints on the G forum quite often. Sometimes you just have to try again later or clear cookies or try a different browser.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  9. #8
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    Re: Can't Verify Changes to Google Local Page, Error Message

    I dunno Linda. I tried Chrome and Firefox. I also used other PC (my client PC via Remote Desktop). But still having that problem. Will try to contact Google Support.

  10. #9
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    Re: Can't Verify Changes to Google Local Page, Error Message

    Here are a bunch of posts at the G forum starting back in 2014.

    The only advice I found is to call support which usually takes care of it.

    https://productforums.google.com/for...22%7Csort:date
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  11. #10
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    Re: Can't Verify Changes to Google Local Page, Error Message

    I'm having similar issue (well, I moved cities and need to change my URL to reflect the new city name). What is the number for support? I can't find anywhere.

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