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  1. #1
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    Unhappy Sudden big drop in ranking

    Hi all

    I've had a top 3 local ranking (start of this week) drop all week, first to the bottom of page 1, then page 2 etc now it sits on page 5 where there really should be no comparison in terms of competition.

    The only thing that has really been changing is continued citation work to ensure they are more accurate - I guess some natural factors as well such as unstructured citations being noticed, new reviews etc - but nothing major that I can spot.

    No notices in GSC or GMB.

    Has anyone had a similar experience or is able to shed any light on this type of drop?

    Thanks!

  2. #2
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    Re: Sudden big drop in ranking

    Hi Marcus,

    I have not heard of lots of sudden drops from others, so am not aware of an algo change.

    There are a myriad of reasons a drop like this could occur. So we'd be guessing in the dark without seeing your listing.

    Are you able to share a link to your Google+ page so we can investigate for you?
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

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    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  3. #3
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    Re: Sudden big drop in ranking

    Hi Linda,

    Thanks for the reply.

    Yes of course: https://plus.google.com/117326068816009448810

    Thanks!

  4. #4
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    Re: Sudden big drop in ranking

    Just to add, I've only found this for certain search terms (more popular - higher volume).

    The listing still appears high for other terms.

  5. #5
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    Re: Sudden big drop in ranking

    Quote Originally Posted by Marcus View Post
    Just to add, I've only found this for certain search terms (more popular - higher volume).

    The listing still appears high for other terms.
    That's helpful to know. Can you give an example of one search phrase where you used to rank high and then dropped?
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  6. #6
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    Re: Sudden big drop in ranking

    Yes - 'hotels in York' was in the top few results, now around page 4-5.

    Still appears to rank around position 2 for 'York hotel'.

  7. #7
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    Re: Sudden big drop in ranking

    Not sure if it's related but there were some algorithm updates this week:

    https://moz.com/google-algorithm-change

  8. #8
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    Re: Sudden big drop in ranking

    Thanks Joy!

    Plus there are some problems in Map Maker with another listing that could play in.

    Really sorry but I need to leave for the day. Will try to explain tomorrow if no one else does.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  9. #9
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    Re: Sudden big drop in ranking

    I think what Linda saw was probably this listing:
    Google Map Maker

    GMB profile here:
    https://plus.google.com/114700269642703641331/about

    The timeframe doesn't line up, so I don't know if this is what's causing problems, but in general it's not good to have a second business registered at the exact same address with the same phone number. I see that two different users have tried to mark the garden room as being gone though, if they're actually no longer a business there, might be good to get that squared away for just in case.

  10. #10
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    Re: Sudden big drop in ranking

    Thanks for all the replies.

    So Garden Room is an old listing that I've tried to have deleted several times - but I know its been there a number of years - as you say James it doesn't seem to correlate with the drop.

    There are also 2 other listings with the same address - a bar and a restaurant that we have at the same address.

    It's my understanding that you can have multiple listings at the same address and they will be recognised as different by the name (and categories I guess).

    But as they have picked up authority (those listings are around 6 months old) could they possibly be interfering?

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