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  1. #1
    Member Since
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    GMB Verification Issues

    Hi,

    https://plus.google.com/+CitywideLaw...sAngeles/posts

    I'm working with that listing. In early May, I made an address change which required re-verification via postcard. I got the postcard on May 17, entered the code, and something went wrong (not sure what), and the system kicked me out. When I went back into it, I received a notice that I needed to "re-verify" again. After exchanging emails w/G+ support, I decided to simply re-verify.

    As of today, still no postcard. The client would like a resolution asap, but I don't know of another way to get this verified except for waiting for the postcard.

    Is there any other option? Support won't help me. They just send me that generic email regurgitating their policies.

    Thanks.

  2. #2
    Member Since
    Jun 2012
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    Re: GMB Verification Issues

    Hi Mariano,

    You've been going back and forth by Email? Have you tried phone support.
    That's the best way to resolve issues usually.

    But I do think they have a policy that you need to wait 3 weeks to see if you get the card.
    Sounds like it's only been a little over a week.

    You could still try phone support Tues. Doesn't hurt to talk to someone and try.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  3. #3
    Member Since
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    Re: GMB Verification Issues

    Hi Mariano,

    It looks like the page has 're-verified' itself? I've just gone to the link and it's got the verification tick and is linked to Maps.

    BTW I tried going to your website, and just got the following text: 'pageok' - no actual website! Not sure what is happening there.
    Priya Chandra
    Consulting, training, troubleshooting - Local Search, with an Australian flavour
    Proud to be a Google Top Contributor - Google and Your Business Help Forum
    Find me here:
    @priyachandra
    +PriyaChandra

  4. #4
    Member Since
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    Re: GMB Verification Issues

    Quote Originally Posted by Priya Chandra View Post
    BTW I tried going to your website, and just got the following text: 'pageok' - no actual website! Not sure what is happening there.
    Thanks Priya and good catch! I had not clicked through to the site.

    But yes Mariano, either your client's site is down or the link is wrong. I get blank white page too with small text saying pageok, just like Priya did.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  5. #5
    Member Since
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    Re: GMB Verification Issues

    I can confirm the same thing as Linda and Priya. The GMB page is owner verified and the website isn't resolving.
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

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