Bulk Verification Taking Very Long to Process

[Charley Vail]

Hello,

I successfully completed a bulk verification for new listings. It's been a few weeks now and I still have 16 listings "processing" but the rest are verified. Will these listings eventually be verified, how long does this usually take? Any insight will help.

Thanks,

Charley

 

[JS Girard]

listings can get "locked" in processing status. It used to be you could force google to decide one way or another by pushing a post, but it is no longer possible for unverified profiles. I do not know yet of a way to explain to support that will result in an answer of "everything is fine".

 

[JS Girard]

Actually, I recently found out (while looking at a completely unrelated GBP annuoncement) there IS a choice in the form for EXACTLY this use case:

 

[Charley Vail]

Thanks for sharing! Was able to follow up with the same rep I was working with and nudge them and within a week the number of listings in "processing" status went from 16 to 7.

On the Google help forum Mike Blumenthal told me to remove the listings in "processing" and re-upload, so I will try that if they don't continue to be fixed.