GMB Service Area Question


omer

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the answer i got from them is that i need to use 1 location for all my service areas even if i have a physical stores in 2 different locations.

I sent them an examples of businesses that doing the same and the answer i got is:
"you can report to Google maps."

Meanwhile they decided to suspend my account.

I tried to ask why but i didn't get any answer (i really don't understand why they don't want to tell you what you did wrong)

So now we deleted the new list and open a new account for the old one. And now we don't know what to do we afraid to do something wrong.

1. Do i really can't open a new page for another location in GMB ?
2. what should i do after creating a new account?

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Colan Nielsen

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Hi Omer,

Google is quick to suspend second pages for SAB's, because they are so often abused and created solely for ranking purposes. Some questions for you:

1. How far is the second city from the first city?
2. Are both offices staffed during the stated hours with employees of the business?
3. Have you tried Facebook and/or Twitter GMB support?

Would you be able to share the business details so we can take a look here for you?

Cheers!
 

omer

Forum Member
Joined
May 15, 2016
Messages
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Hi Colan!
1. The cities we talking about are Charlotte NC and Raleigh NC so its about 170 miles.
2. Yes. Both locations are staffed during the stated hours.
3. No i didn't. We only spoke with them over phone and via email.

I am taking your advice and i will contact them via facebook. I will update...
 

JoyHawkins

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Jul 18, 2012
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Was the address hidden at all on the first listing you set up? I'm assuming it wasn't hidden on the second.
 

omer

Forum Member
Joined
May 15, 2016
Messages
39
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Hi guys!
Finally google reinstate our list. You asking why or how? I don't really know, i can only say we call them dozens of times asking what to do? But we never got an answer until one day they decided to reinstate the list.
 

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