Google temporarily unable to transfer reviews

jeremyporter

Member
Joined
Jul 2, 2019
Messages
2
Since May 1st, we've seen a reduction in review volume across our 25 retail locations. We normally average 300-400 reviews per month, and now are seeing only 40-60 per month. Nothing has changed with our business otherwise. Could this issue have been going on for a while and/or be the reason for such a big drop in reviews?
 

aputtock

Member
Joined
Aug 21, 2017
Messages
36
Very true, we received a similar message - We have merged two pages and all 60 of our client's reviews were removed. It's a very bad situation and all we have received from support was this message:

Google My Business[7-1246000027113]


It's been almost two months now that we've been dealing with this issue, with no end in sight.
 

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