Map Pack & GMB spammed company names - How to Get Google to Care


Bryan Bloom

Forum Member
Joined
Nov 22, 2018
Messages
18
So I know @JoyHawkins and others have done a great job of explaining how you can report a listing to Google through the "edit listing" and report a listing. For example, we have the situation for a San Diego client where his competitors put their company name like this - "ABC Moving - San Diego", or something similar where we know the name does NOT include the city in it. But with the city the appear higher up.

I reported this to Google and none of the edits were taken, all rejected. What is the best or proper way to report a listing that is doing this - name is not correct and used only to spam. Thanks!
 

Bryan Bloom

Forum Member
Joined
Nov 22, 2018
Messages
18
Bryan,

It got flagged as spam due to all the links :rolleyes:. I unflagged it and escalated it. I'll post on that thread when I hear back.
OMG sorry about that! Tried to be as complete as possible. Thanks again @JoyHawkins fingers crossed with this. I had no idea HOW much spam there was.. I think in one of the many podcasts you did you spoke on this. Crazy!!
 

adammaxum

Forum Member
Joined
Jun 26, 2013
Messages
57
@JoyHawkins -if you create a logo and name the business to include the city within your website, that would pass the scrutiny of an audit right? I know Google doesn't actually look at the legal filing of the business itself so if you 'brand' your business with the name you're safe I assume.
 

JoshuaMackens

Local Search Expert
Joined
Sep 12, 2012
Messages
1,554
@JoyHawkins -if you create a logo and name the business to include the city within your website, that would pass the scrutiny of an audit right? I know Google doesn't actually look at the legal filing of the business itself so if you 'brand' your business with the name you're safe I assume.
Google may look at it if someone reports it and cites the Secretary of State listing. What do you think @JoyHawkins?
 

JoyHawkins

Administrator
Joined
Jul 18, 2012
Messages
2,404
The legal filing with the Secretary of State doesn't trump real-life signs and branding. Google kinda considers it as a DBA. Maybe their official name is X but in real life their customers know them as XYZ.
 

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