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  1. #1
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    My Google Places For Business Dash vs Clients

    I recently discovered that when logged in to my google account i could go to google places for business and get a complete list of my clients and view their dashboards. For one client in particular, however, when i am logged into his account and go to google places for business it does not show his listing in the new dash - the new dash is not available. it takes me to a page to create one. I'm wondering if anyone knows why that might happen.

  2. #2
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    Re: My Google Places For Business Dash vs Clients

    Quote Originally Posted by shondarogers View Post
    I recently discovered that when logged in to my google account i could go to google places for business and get a complete list of my clients and view their dashboards.
    Are you saying that you have a Google Places account with all of your clients in it?

    ---------- Post Merged at 05:49 PM ---------- Previous Post was at 05:48 PM ----------

    Quote Originally Posted by shondarogers View Post
    For one client in particular, however, when i am logged into his account and go to google places for business it does not show his listing in the new dash - the new dash is not available. it takes me to a page to create one. I'm wondering if anyone knows why that might happen.
    And this client is in the same account as above, or a different account?
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
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    Re: My Google Places For Business Dash vs Clients

    Yes, I'm not following that at all Shonda.

    I wonder about the same thing Colan asked but I'm sure you know better than to have all your clients in your account. So what do you mean?

    Plus you said: "it does not show his listing in the new dash - the new dash is not available"

    When you log into a clients account you either get the old or new dash whatever dash they have so that sentence above does not quite make sense to me either.
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    Re: My Google Places For Business Dash vs Clients

    Screengrabs of the dash and what you are seeing would be super helpful, if you are comfortable.
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
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    Re: My Google Places For Business Dash vs Clients

    I have not created the places accounts in my account or in one account but recently google added a feature to "add account" as you are logging into different client accounts. I have added client accounts as i log in so i now just choose the account i want to login to and only enter the password - it has saved the other login information. I didn't really realize this would provide a dashboard until the other day when i was just poking around and, while logged in under my google account, i googled "google places for business" and it gave me a complete list of all my client accounts' places listings in the new dash. Shows which are verified or not and you can view dashboard. If you've ever had a client with multiple listings in their old dash you would get a complete list of all their places listings. I hope that helps.

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    Re: My Google Places For Business Dash vs Clients

    Maybe this is what you are experiencing.

    If you are a manager of their Google+ page you will see the associated places listing in places. I believe this was causing an ranking issue with one of my clients so I removed myself as a manager of their Google+ page and now I no loner see the listing when I log into places.

    To make the matter more complicated my client had the old places dash. So if I logged into my account which had the new dash I could see the listing in the new dash because I was a manger of the Google+ page. But my clients account always showed the old places dash.

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    Re: My Google Places For Business Dash vs Clients

    Shonda you replied to this thread via email by mistake, so no one can see your reply but me.

    Please reply here in the forum.

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  8. #8
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    Re: My Google Places For Business Dash vs Clients

    Jamie - sounds like the same situation. Did removing yourself as manager help with ranking? I guess it is just a glitch...

    Colin - i would love to do a screen shot but for some reason when i try that the image size always exceeds my limit to post here - not sure what i'm doing wrong/

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    Re: My Google Places For Business Dash vs Clients

    I just did it over the weekend. So far no movement, but I will keep you updated.

  10. #10
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    Re: My Google Places For Business Dash vs Clients

    Jamie - i'm curious...have you found an easy way to navigate around a client account once logged in since the layout was changed. For instance, you used to be able to go to "my account" and then on the left"products" and then you'd get an option to go to analytics, adwords, webmaster tools etc. I can't do that anymore once logged in - have to google "adwords" and "webmaster tools" to get where i need to go. There is an updated list of services that i am aware of but in my opinion is not as user friendly and doesn't include all the same options.

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