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  1. #1
    Member Since
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    Google My Business is Now on Twitter & Facebook!

    Google My Business is now on Twitter! Before you get confused, I'll explain. You used to be able to tweet to @GoogleSmallBiz for GMB issues, and technically you still can, but the @GoogleMyBiz account is brand new and will be tweeting out features and updates about GMB things specifically. The @GoogleSmallBiz handle deals with more generic advice for small businesses.

    Read the full details at the GMB forum.
    Joy Hawkins
    Owner of Sterling Sky
    Author of The Expert's Guide to Local SEO [, a 260+ page training manual that is updated monthly and contains advanced tips and tactics for Local SEO that actually work and drive results.

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  3. #2
    Member Since
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    Toronto, Ontario
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    re: Google My Business is Now on Twitter & Facebook!

    Thanks for sharing Joy!
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

  4. #3
    Member Since
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    re: Google My Business is Now on Twitter & Facebook!

    They also just added they're now on Facebook too!

    https://www.facebook.com/googlemybusiness
    Joy Hawkins
    Owner of Sterling Sky
    Author of The Expert's Guide to Local SEO [, a 260+ page training manual that is updated monthly and contains advanced tips and tactics for Local SEO that actually work and drive results.

  5. #4
    Member Since
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    re: Google My Business is Now on Twitter & Facebook!

    Glad to hear they're on FB too since that's where I spend most of my social time. Since I've never used it on Twitter (and now will use it a lot on FB), I have some pretty dumb questions.

    Do they deal with all issues related to GMB?
    Do you IM them or post on their wall?
    What's average response and turn around time for simple corrections?

    And it's not even Monday
    Scott Rawlins - Find Local Company in Atlanta GA
    Follow Me on G+

  6. #5
    Member Since
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    re: Google My Business is Now on Twitter & Facebook!

    Do they deal with all issues related to GMB? Yes, I would assume so
    Do you IM them or post on their wall? Either/Or
    What's average response and turn around time for simple corrections? I would anticipate 24-hours but that's my guess.
    Joy Hawkins
    Owner of Sterling Sky
    Author of The Expert's Guide to Local SEO [, a 260+ page training manual that is updated monthly and contains advanced tips and tactics for Local SEO that actually work and drive results.

  7. #6
    Member Since
    Jun 2012
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    SoCal
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    Re: Google My Business is Now on Twitter & Facebook!

    Thanks so much for keeping everyone informed Joy!
    I just changed title to add FB, now that it's ready too.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  8. #7
    Member Since
    Nov 2015
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    Phoenix, AZ
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    Re: Google My Business is Now on Twitter & Facebook!

    Great find Joy!

  9. #8
    Member Since
    Jul 2012
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    Denver, CO
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    Re: Google My Business is Now on Twitter & Facebook!

    Great find. I always thought it was odd that they didn't have support via other social platforms. Especially since the percent of people who aren't active on Twitter (or on the platform at all) is still pretty sizeable.
    Free Local Checklist
    51Blocks - "White Label" Google Places & Website Development/Hosting - Will Pay Good $$ for Wordpress website hosting referrals
    Wordpress Site Speed Problems? Site speed optimization is part of our hosting - 90's on Google PageSpeed Insights

  10. #9
    Member Since
    May 2013
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    Costa Mesa, Ca
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    Re: Google My Business is Now on Twitter & Facebook!

    Oh hey, another avenue for terrible support! Wooo!
    Dan Leibson
    Vice President of Local & Product
    Local SEO Guide Inc.
    @danleibson
    + Dan Leibson

  11. #10
    Member Since
    Dec 2014
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    Salt Lake City, UT
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    Re: Google My Business is Now on Twitter & Facebook!

    Quote Originally Posted by DanLeibson View Post
    Oh hey, another avenue for terrible support! Wooo!
    Haha, I hope this will help get some of the smaller issues taken care of more quickly. Having to call or email and wait days for anything to get done makes everything really difficult. Thanks for the post, Joy!

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