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  1. #1
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    How Do You Merge (or delete) a Duplicate Google My Business Listing?

    I have a client who has a verified listing but we discovered a duplicate. The duplicate has 2 positive reviews. The main verified listing doesn't have any reviews. If it's possible, I'd like to move the reviews from the duplicate to the main listing and then have the duplicate deleted.

    It's been a while since I've had to deal with duplicates on Google and I see everything has changed. I can't even find a way to email or call Google support like I used to be able to. I'm lost Any help or suggestions would be greatly appreciated.

    Thanks,

    Travis
    TVS Internet Marketing: Helping Small Businesses Increase Their Visibility & Sales Online.

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  3. #2
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    Re: How Do You Merge (or delete) a Duplicate Google My Business Listing?

    Hi Travis,

    Google's Twitter support tends to be more helpful anyway. If you haven't yet, reach out with a DM here. As long as the NAP is roughly the same on both listings, you should be fine. If too much is different (say, one is for an old location, or before a rebrand) you may need to do a little more jumping through hoops. If you get stuck on twitter, post the two profiles and I can take a look.

  4. #3
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    Re: How Do You Merge (or delete) a Duplicate Google My Business Listing?

    Thanks James! I'll give Twitter a shot and if I have any issues I'll ping you here privately. Thanks!

    Travis
    TVS Internet Marketing: Helping Small Businesses Increase Their Visibility & Sales Online.

  5. #4
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    Re: How Do You Merge (or delete) a Duplicate Google My Business Listing?

    For others reading this I thought I would provide an update on how I was able to get to Google support. If you keep digging through the Google support pages you'll eventually find an email option. It's buried

    I sent them an email request on this and within literally a few hours they merged the pages. I was impressed at the speed they got to it!

    Travis
    TVS Internet Marketing: Helping Small Businesses Increase Their Visibility & Sales Online.

  6. #5
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    Re: How Do You Merge (or delete) a Duplicate Google My Business Listing?

    Great! Thanks for the update Travis

    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

  7. #6
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    Re: How Do You Merge (or delete) a Duplicate Google My Business Listing?

    Would you be able to share the link you found to get the issue resolved on the merge. It would save us a lot of time digging and perhaps our digging wouldn't be as successful as yours. Google is really so unorganized with where stuff is, at least that what it seems to me and always moving things.

  8. #7
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    Re: How Do You Merge (or delete) a Duplicate Google My Business Listing?

    Joy's article may help you.

    Proper Way to Deal with Duplicates
    Scott Rawlins - Find Local Company in Atlanta GA
    Follow Me on G+

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