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  1. #1
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    Reputation Management Solution with Google Review Backups and Alerts - Just Launched

    Reputation Management SoftwarePlaces Scout just launched their incredibly full featured Reputation Management module, which is now included in the Places Scout bundled solution. I think this is likely the most powerful reputation management solution out there. Even though I don't personally do rep management, I'm super excited about this new solution as I know lots of my readers DO but even if you don't yet, this software could add a whole new profit center to your business.

    For those that don't know about Places Scout yet, it's a complete solution for Local SEO and includes: Local Rank Tracker, In-depth Local SEO Competitive Analysis, Client Finder, and Citation Finder.

    Today I'm only highlighting one area - the new Reputation Management Module.

    1st some screen shots, then a video that shows Reputation Management reporting functionality, then below that are just a few of the main features.

    Google Review Management - CLICK & ZOOM FOR EXPANDED DASHBOARD



    (Screenshot from 2 months ago when I was BETA testing, so dashboard could be slightly different.)

    Reputation Word Cloud - CLICK FOR FULL SIZE




    Reputation Management Reports - Places Scout VIDEO



    Places Scout Reputation Management Software Features:

    .:. Review Monitoring for 15 major review sites including Yelp, City Search, DemandForce and more

    .:. Review monitoring & indexing over time w/ summary metrics: # of reviews, average rating, sentiment analysis + more

    .:. Review backup saves reviews even if Google or Yelp loses or deletes them

    .:. Alerts for new reviews on each run (Super beneficial for your clients that like to be notified of new Places review so they can reply)

    .:. Social Media monitoring for Facebook and Twitter allows you to read what people are saying about the business on these social media sites

    .:. Cool word cloud feature that visually shows most important words used to describe the businesses (See screenshot below)

    .:. Easily find businesses that have bad ratings across all supported sources using the Find Local Clients Module

    .:. Client Reporting capabilities with customizable HTML based templates or exported to CSV, Excel, HTML, and PDF

    (Tons more features listed at link below)

    With the above features, I believe Places Scout (Warrior Special Offer link) is the most advanced and capable reputation management software on the market.

    PLUS it has 2 features I specifically recommended for Google Places/Google+ Local reviews that are sorely needed; Google review backups (especially now with all the review problems) and Google review alerts for ALL new reviews, not just negative ones, in case business owner wants to reply. (But actually Mark even did me one better on that recommendation - Now ALL reviews are backed up and alerts are sent for all 15 review sources.)

    NOTE: When you get to that Warrior Special offer link above, there is just a boatload of info. So to see the full specs on the Reputation Management Module, scroll down to section that says: NEW! Module #6 - Reputation Manager. It's way down the page because this software has SO many features that need to be highlighted in all the different modules like Local Rank Tracker, Client Finder, Competitive Analysis and Citation Finder. The special offer is 197 for a 2 machine 1 year license.

    ** Disclosure: I am a BETA Tester/Consultant and make recommendations for improvements on this software and also get a commission on some of the sales. Catalyst Advertising Disclosure Policy
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

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    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  2. #2
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    Re: Reputation Management Solution with Google Review Backups and Alerts - Just Launc

    Have really been looking forward to the release of the reputation management tool on PS. It's obviously going to be really handy for restaurants, bars, coffee shops, etc and will likely be useful for other markets also.

    Could do with having a few more review sites added for here in the UK - Yell, Qype, Hardens - and then we'll be rockin'!
    Nick Rink | Smart Local Marketing
    Follow me on Twitter | Circle me on Google+ | Connect with me on LinkedIn
    Check your local listings and reviews here

  3. #3
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    Re: Reputation Management Solution with Google Review Backups and Alerts - Just Launc

    Good point Nick. I'll put a bug in Mark's ear, plus he's reading this thread.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  4. #4
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    Re: Reputation Management Solution with Google Review Backups and Alerts - Just Launc

    Quote Originally Posted by Nick Rink View Post
    Have really been looking forward to the release of the reputation management tool on PS. It's obviously going to be really handy for restaurants, bars, coffee shops, etc and will likely be useful for other markets also.

    Could do with having a few more review sites added for here in the UK - Yell, Qype, Hardens - and then we'll be rockin'!
    Nick,

    I will be adding more supported review sources in the near future (2-3 months), but for now my next priority is to implement customized reporting using any of the data in the new Reputation Management module. I need to get this in place for the current supported sources before i can consider adding any new ones so that people can send out customized reports instead of having to export the grid data which is the way it currently works now.

    I have written down your requested sources to support in the UK, and will see what i can add once i get around to adding more review sites. If you'd like to submit a formal list of review sites you would like to see added to Places Scout, please do so by opening a support ticket using my support portal located at: Places Scout Customer Support - Powered by Kayako Fusion Help Desk Software and i will be sure to consider adding them.

  5. #5
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    Re: Reputation Management Solution with Google Review Backups and Alerts - Just Launc

    Nick, we should talk

  6. #6
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    Re: Reputation Management Solution with Google Review Backups and Alerts - Just Launc

    Quote Originally Posted by KabanaSoft View Post
    Nick,

    I will be adding more supported review sources in the near future (2-3 months), but for now my next priority is to implement customized reporting using any of the data in the new Reputation Management module. I need to get this in place for the current supported sources before i can consider adding any new ones so that people can send out customized reports instead of having to export the grid data which is the way it currently works now.

    I have written down your requested sources to support in the UK, and will see what i can add once i get around to adding more review sites. If you'd like to submit a formal list of review sites you would like to see added to Places Scout, please do so by opening a support ticket using my support portal located at: Places Scout Customer Support - Powered by Kayako Fusion Help Desk Software and i will be sure to consider adding them.
    Hi Mark,

    Thanks for your response. Like I said above, PlacesScout has been working well for us and the Rep Mgmt module just enhances your product further. I'll look to put a list together for you over the next week or two and will submit it via a support ticket when ready. Thanks for all your continued efforts in keeping PS such a useful local search tool.

    Nick

    ---------- Post Merged at 04:54 PM ---------- Previous Post was at 04:53 PM ----------

    Quote Originally Posted by Jo Shaer View Post
    Nick, we should talk
    Always happy to chat with you Jo

    Phone / Skype / G+ / other?
    Nick Rink | Smart Local Marketing
    Follow me on Twitter | Circle me on Google+ | Connect with me on LinkedIn
    Check your local listings and reviews here

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