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  1. #1
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    Posting Signage Asking For Reviews

    Hi there,

    I have a client wanting to put up a sign in their local business asking people to review them on Google. This seems like a direct violation of the guidelines, as Google prohibits mass solicitation, but then I remember receiving a package from Google one day with a "Review Us on Google" sticker. So which one is it?

    Thanks in advance!

  2. Thanks Linda Buquet thanked this post
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  4. #2
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    Re: Posting Signage Asking For Reviews

    Asking is fine for GMB listings and even encouraged by Google sometimes.

    What's against the guidelines is offering any type of incentive.

    With Yelp FYI last I heard you are not even supposed to ask.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

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    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

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  6. #3
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    Re: Posting Signage Asking For Reviews

    Yes Linda is exactly right.

    Totally fine to ask for reviews on Google. But asking for reviews in Yelp is a no-no according to the Yelp TOS.
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

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  8. #4
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    Re: Posting Signage Asking For Reviews

    Hey Julie,

    Wanted to be sure you know that Google even offers FREE promotional materials so you not only request more reviews but also show off the reviews they already have.

    Pre-designed, high quality and VERY cool to play with the different options.
    Small Thanks with Google - Just plug in their business and it will show you all the free options.

    You'll come out looking like a champ to know about this free resource.
    Clients will thank you cuz most have no idea it's available.
    It can even be used as a door opener to get new clients.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

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  10. #5
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    Re: Posting Signage Asking For Reviews

    Oh yeah! Thanks, Linda. I had that bookmarked but I'd forgotten all about it.

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  12. #6
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    Re: Posting Signage Asking For Reviews

    I haven't looked lately they probably have some new designs.

    Last time I checked they even had a VIDEO that is auto customized based on your reviews. Pretty cool - have you seen it?
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

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  14. #7
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    Re: Posting Signage Asking For Reviews

    Yes it is - a Youtube video.

    Products for print. Products for social media. And a YouTube video you can put wherever you want.

    Pretty sweet.

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  16. #8
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    Re: Posting Signage Asking For Reviews

    Here's a Google support document that both 1.) encourages businesses to ask for reviews and 2.) states that businesses shouldn't offer incentives.

    The following support page explicitly states that "...it’s against Google review policies to solicit reviews from customers by offering incentives or setting up review stations at your place of business." (In the last paragraph.)

    The second part of the statement RE: review stations is something not often discussed. Interesting!

    The policy page itself doesn't explicitly state that businesses shouldn't offer incentives for reviews (it uses broader language) but this policy is made clear from Google's other documentation.

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  18. #9
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    Re: Posting Signage Asking For Reviews

    Thanks so much y'all! I really appreciate it!

  19. Likes Linda Buquet liked this post

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