Joe Good
Member
- Joined
- Nov 24, 2020
- Messages
- 3
- Reaction score
- 2
A new client was set up and verified via postcard approximately 10/19/20. We have been stuck as Pending Your business is verified. Listings may be reviewed for quality and can take up to 3 days to be published.
They are showing up on maps but with no info. R&R Janitorial
We have an open case (3-8229000030965) and have been informed a specialist is looking into and to please be patient as I did follow up with them once already. Last communication from Google was on Nov 18.
I believe the issue is with the name of the company as it’s not their official name.
Current name in GMB: R&R Janitorial
Legal name: R & R Janitorial Services Inc
My question is should I edit the name to the legal name and then respond to them with the NYS corp doc attached showing the changes? I understand the category they are in tends to be spammy, and unfortunately, there are multiple companies with similar names that may be holding this one up.
On a side note, I have added: 'legal company name' to my client intake form to avoid in the future.
Thank you for any help/insights you can provide.
They are showing up on maps but with no info. R&R Janitorial
We have an open case (3-8229000030965) and have been informed a specialist is looking into and to please be patient as I did follow up with them once already. Last communication from Google was on Nov 18.
I believe the issue is with the name of the company as it’s not their official name.
Current name in GMB: R&R Janitorial
Legal name: R & R Janitorial Services Inc
My question is should I edit the name to the legal name and then respond to them with the NYS corp doc attached showing the changes? I understand the category they are in tends to be spammy, and unfortunately, there are multiple companies with similar names that may be holding this one up.
On a side note, I have added: 'legal company name' to my client intake form to avoid in the future.
Thank you for any help/insights you can provide.