Disappearing Client Listings

Jon Cahen

Member
Joined
Apr 23, 2019
Messages
9
I had all my GMB Managed clients disappear from my agency account. GMB says that it must have been us that transferred or deleted the clients. However, the clients appear when I log into the owner account with my manager/agency account as a user. The clients still appear on local searches.
Has anyone encountered this before?
Thanks!
 

Jon Cahen

Member
Joined
Apr 23, 2019
Messages
9
It seems that the "owner" who left our agency finally had their gmail acct deleted and the ownership was transferred, thus deleting the agency management... we re-uploaded the entire list and seem to be fine. Scary moment.
 

freerunr

Member
Joined
Feb 7, 2013
Messages
95
@Jon Cahen, to help educate me in order to prevent something like this happening with our account... what role did that user have in relation to your agency account? Was he/she the "Primary owner" of the "Organization," or something else?
 

Jon Cahen

Member
Joined
Apr 23, 2019
Messages
9
Yes, I believe she was the primary owner of the "Organization" folder, not the actual client property.
 

  Weekly Digest

Weekly Digest
Subscribe/Unsubscribe

Trending: Most Viewed

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...

  Local University Guide

Google Product Exert


Top