GMB - Getting a Question Removed

razorclicks

Member
Joined
Mar 8, 2019
Messages
12
Hi all,
I have a client that had an angry customer leave what they thought was a negative review on the "Ask a Question" section. It is a terribly written, poor spelling, and obviously false.
How should I go about getting Google to remove it? After all, it's not a question, just an angry post.
 
Joined
Mar 28, 2019
Messages
23
I've had a lot of success with getting questions removed through reports, even if reporting is pretty hit or miss on other areas of Google. For a while in early/mid 2018, they seemed to disappear almost instantly after being reported by our main account. I double checked with a separate account to confirm and they were definitely gone. Not sure if that's still the case as I haven't had much occasion to report questions lately but reports have been highly effective before, much moreso than anywhere else in the Google ecosystem.
 

Jac

Member
Joined
Mar 20, 2019
Messages
36
Reviews with real reason for removal will get removed in seconds of reporting. I had success getting 20x of fake 1 star reviews removed in few minutes. So does the questions.
 

JoyHawkins

Administrator
Joined
Jul 18, 2012
Messages
2,760
Reviews with real reason for removal will get removed in seconds of reporting. I had success getting 20x of fake 1 star reviews removed in few minutes. So does the questions.
Just to clarify, you're talking about Questions and Answers right? Not reviews on the listing?
 

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