Google My Business Changes/Issues for Hotels

[mattheffner]

I do think there will be many more options for us to capture niche attribute driven searches now. Pet friendly, family friendly, specific amenities, etc... can stand out now.

It's just another step in Google taking over the travel accommodations space a little bit more.

I believe it will be followed by Google allowing more independent brands to enter Google Hotel Ads and they can cut out OTAs a bit more. At least I hope so.

Plus this makes Google reviews for hotels increase in importance... taking from TripAdvisor's review importance a little bit more.

 

[Justin Mosebach]

Don't forget to also edit the "Room Details" section at the top (I almost missed that)...

 

[Chaddow]

Just to come back on the google post part of this thread that @Rich Owings @Margaret Ornsby mention earlier

I'm seeing it too. Unfortunately it is a glitch. If you try to add a post on that listing, you'll get the message "Sorry, posts are currently not available for your business listing."
Got half excited myself for a sec...

I am now seeing posts more visible than they were before for hotel listing and without the error message, However I am unsure weather there is still an issue as once you open the below pop up you are unable to close it without refreshing the whole page , do we still think its a bug?

Does anyone know were I can get a full list of categories that are available in GMB after this most recent update

 

[mikesupple]

Has anybody had issues with the GMB API when it comes to Hotel attributes? Since the new interface in the dashboard rolled out, we are no longer seeing any attributes associated with the hotel (or any hotel related) business categories. The API still returns a 200 OK response, but gives a null value for available attributes.

Still works as expected for all other business categories. Haven't been able to find any documentation about updates to the API aligning with the dashboard UI. Any thoughts or help?

Thanks!

 

[JoyHawkins]

Krystal Taing told me yesterday that there is still no bulk or API access for it yet.

 

[JoyHawkins]

Does anyone know were I can get a full list of categories that are available in GMB after this most recent update

I track changes to GMB categories in my guide so there is an updated list there of everything that was removed and added. If you don't subscribe to that yet, there is a free tool that you can grab the full [current] list (it doesn't tell you what changed) from here: PlePer Tools - Google My Business Categories - Full List ( 2019 )

 

[Chaddow]

Has anybody had issues with the GMB API when it comes to Hotel attributes? Since the new interface in the dashboard rolled out, we are no longer seeing any attributes associated with the hotel (or any hotel related) business categories. The API still returns a 200 OK response, but gives a null value for available attributes.

Still works as expected for all other business categories. Haven't been able to find any documentation about updates to the API aligning with the dashboard UI. Any thoughts or help?

Thanks!

Hello @mikesupple

We are also seeing this for the clients that a categorised as hotels we can not make changes to the hotels specific categories from this update yet though the hotel specific categorises through the API today at the start of December