Replies to reviews all disappeared

Mopo100

Member
Joined
Aug 29, 2013
Messages
72
Hi, just noticed that all of our replies to reviews on our Google My Business listing (that we have spent considerable time on over the last few years) have suddenly vanished. Must be a bug, anyone know anything? Thanks
 

Mopo100

Member
Joined
Aug 29, 2013
Messages
72
Hi Joy, they have reappeared today, so maybe it was a temporary Google glitch or something to do with the data transfer connected with the ongoing updates to the new Google Search Console - if GSC has any connection to Google My Business that is?

When they reappeared today, I also noticed a review is now showing on our listing that I haven't seen before or received any notification for. It looks like it is for another business in the same space, so something must be getting updated in the background?
 

Mopo100

Member
Joined
Aug 29, 2013
Messages
72
**Correction** Re the new review..we just received a Google notification for that, so looks like that is unconnected to our replies temporarily vanishing. (just that reviewer got the wrong business)
 

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