Reviews not showing for businesses for certain keywords in maps?

eshad

Member
Joined
Aug 27, 2019
Messages
18
Hi everyone,

I'm not sure whether anybody else has come across this before but under a certain keyword in maps reviews are not displayed for businesses which do normally have reviews. The phrase I am typing is 'car body shop', but if I was to type 'car repair shop' the same businesses are displayed (albeit in a slightly different order) but reviews are visible.

Is this normal for certain phrases? This also seems to be on mobile only.

Look forward to your responses.

Edward
 

eshad

Member
Joined
Aug 27, 2019
Messages
18
It is almost like Google is treating that phrase as a branded search rather than a search looking for individual businesses. For example if you type Mcdonalds, this does not display reviews even though many different locations are displayed.

Long shot but I wonder if its because 'Body Shop' is a brand and it's picking up the element of the key phrase?
 

Colan Nielsen

Administrator
Joined
Jul 19, 2012
Messages
3,284
It is almost like Google is treating that phrase as a branded search rather than a search looking for individual businesses. For example if you type Mcdonalds, this does not display reviews even though many different locations are displayed.

Long shot but I wonder if its because 'Body Shop' is a brand and it's picking up the element of the key phrase?
I think that's what is happening here.
 

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