Suspensions Triggered By Too Many Edits?


JoyHawkins

Administrator
Joined
Jul 18, 2012
Messages
2,478
I wanted to see if any of you have ever run into a case where adding too much to the listing in Google My Business at once triggers a suspension? Let's say you add UTM codes on the URL, add some attributes, a description & a services menu. Have you run into recent cases where changing too much at the same time causes a suspension?
 

Annika Neudecker

Forum Member
Joined
Mar 28, 2019
Messages
13
No, I've never run into this issue and I regularly completely reconfigure listings. In my space, we often acquire businesses from other companies and rebrand everything about them - URL, business name, phone number, description, pretty much the entire listing. In almost four years, I can't recall a single instance where that appeared to directly lead to a suspension of the listing. I will say that we don't change categories in most cases, or the category which is changed is adjacent (moving from 'storage facility' to 'self-storage facility', for example). Maybe a major leap from, say doctor's office to Mexican restaurant, could trigger a suspension.
 

socalocmatt

Forum Member
Joined
Sep 10, 2018
Messages
1
Yes. I have with two industries:
Personal injury attorneys
Drug rehabs

They were always soft suspensions. The drug rehabs suspend with as little as 3 changes to almost anything aside from posts.

I did notice that once a soft suspension was lifted and proper evidence of existence was submitted, the locations did not suspend again after multiple updates.
 

adammaxum

Forum Member
Joined
Jun 26, 2013
Messages
69
No, but I tend not to change much information after the initial setup...and if I'm overtaking a listing I'll make edits in small batches.
 

CrystalH

Forum Member
Joined
Nov 5, 2018
Messages
12
Yes, I have. I find that a suspension happens when I work on services, update the description and put in some attributes. It seems like I'm doing too much all at once and it suspends. I have not noticed if it lifts with multiple updates after a soft suspension. I just spread my updates out so that once an update is accepted I can move on and update another area.
 

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