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  1. #1
    Member Since
    Nov 2016
    Location
    Los Angeles
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    Google My Business

    Hello, I'm noticing that there are two business entries in my Google Business profile, one for the old business name (not validated yet), and one for the new business name (fully validated and active).

    Old - Parks TV
    New - Cinema Systems home theater installers

    The new business name is 100% accurate, but the old business name ranks higher for certain key words.

    I think I have two options.

    1) Is it better for me to validate the old business name and remove it entirely?

    2) Or is there a way for me to convert the old business name it to the new business name? But this would create a duplicate business entry for the new, and I would have to remove the existing one. But that sounds dangerous.

    Any advise would be appreciated, thank you much!
    Last edited by Linda Buquet; 11-05-2016 at 08:53 PM. Reason: Moved from Local Search to Help & Suppor for G Local

  2. #2
    Member Since
    Mar 2014
    Location
    Australia
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    Re: Google My Business

    hi cinemasystems

    The links you provided went to Yelp and your website respectively so I can't confirm the details of your Google Business profiles.

    Can you provide the Map links to the listings in question? It sounds like you can probably get the two listings merged as a duplicate but I need to see those Maps links first.

    Thanks.
    Priya Chandra
    Consulting, training, troubleshooting - Local Search, with an Australian flavour
    Proud to be a Google Top Contributor - Google and Your Business Help Forum
    Find me here:
    @priyachandra
    +PriyaChandra

  3. #3
    Member Since
    Nov 2016
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    Los Angeles
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    Re: Google My Business

    Actually it's no longer showing up for city specific key words, instead the correct google business listing shows up. Very strange because it's been showing up as the old business for "home theater installation" in Tujunga, CA, but no longer. Thank you for the input though.

  4. #4
    Member Since
    Oct 2013
    Location
    Portland, OR
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    Re: Google My Business

    I was only able to find your one profile as well, though you will want to correct any old business listings on sites outside of Google as well (Yelp, and all your other important citations) to improve Google's trust in the information they have on your business. If you do find the old profile out there, if the address is different like it is in the Yelp profile, you'll probably want to contact Google Support and ask for it to be marked as moved to your new location, merges aren't usually possible when the two profiles came about because of a business move.

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