Category Issues - Google keeps reverting to invalid category

TalkingMonkey

Member
Joined
Oct 7, 2015
Messages
6
Screenshot attached. In this example, "Cleaning Service" is an invalid category. When I update the category to "Home Cleaning Service" which is a legit and accurate category, it almost immediately reverts to "Cleaning Service" as the primary category. I've also added legit and accurate secondary categories, which Google turns right around and kills. You can't even add "Cleaning Service" as a category, as its invalid.

I wanted to see if there was any history or help on this issue before I have to engage GMB support.

Thanks in advance

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k.ivanova

Member
Joined
Dec 8, 2015
Messages
2
Do you have similar businesses with the same issues? I guess Google are updating their categories list.
 

JoyHawkins

Administrator
Administrator
LocalU Faculty
Joined
Jul 18, 2012
Messages
3,380
Google removed the cleaning service category last year so if you're still seeing it get constantly added, my thought is that you're hooked up to a 3rd party that still has it entered.

Check here Sign in - Google Accounts and see if there are any applications listed that have the ability to change your business information:

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