Facebook review star icons show for some pages, not others

mblumenthal

1
LocalU Faculty
Joined
Oct 11, 2012
Messages
94
Rich
Can you share the examples of the queries where they do and do now show?

Usually it is one of several reasons:
They have reviews but not enough page strength
They have recommendations but no reviews

but it might be something else.
 

mblumenthal

1
LocalU Faculty
Joined
Oct 11, 2012
Messages
94
Anything after late last summer was a recommendation (yes/no) and doesn't show a star rating... Anything before that was a review and has a star rating associated with it. It would appear that Durham got their first recommendation about when Facebook was making the switch and got no reviews.

It says on the page whether any given feedback is a review or a recommendation. See screenshots below.

Screen Shot 2019-11-20 at 4.47.03 PM.png


Screen Shot 2019-11-20 at 4.46.01 PM.png
 

mblumenthal

1
LocalU Faculty
Joined
Oct 11, 2012
Messages
94
See article here about the switch over...https://gatherup.com/blog/a-big-change-to-facebook-reviews-5-stars-now-recommendations/
 

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