Service area business has no findable Place ID

Caro

Member
Joined
Mar 29, 2020
Messages
2
Hi, I'm hoping someone can help me. I'm trying to use a WordPress plugin that displays Google Reviews. I can't get it to work because apparently it requires a Place ID to work, and Google is returning no data for businesses that don't have an actual location. I have tried the trick of inspecting the "review" button on GMB and getting the Place ID that way, and it tells me it's ChIJNUe0Fbpb1moRN4qX_7L0Ddw.

The plugin developer says:
"The plugin uses a Google Places API to show your reviews. For some time now, this Google API returns an empty answer for area/virtual places (without a physical address). I checked your Google Places ID and the answer is also empty"

In GMB we have listed the address but hidden it, and show instead the service areas. Given it's for a plumber, I would rather not display his home address.

Any ideas?
 

djbaxter

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Jun 28, 2012
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Caro

Member
Joined
Mar 29, 2020
Messages
2
Thanks, yes that's how I found the ID in my post, but the Places ID API still returns empty so the plugin doesn't work.

It's a mystery!
 

djbaxter

Administrator
Administrator
Joined
Jun 28, 2012
Messages
3,197
From the plugin instructions:

Instruction: how to create Google Places API key

1. Go to your Google Console

2. Click 'Create Project' or 'Select Project' button

3. Create new project or select existing

4. On the project page click 'ENABLE APIS AND SERVICES'

5. Type 'Places API' in the search area

6. Select the first result 'Places API' and click 'ENABLE' button

7. On the 'Places API' page select 'Credential' tab and 'Create credential' / 'API key' option

8. Copy created API key, paste to this setting and save
 

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