Puerto Rico Locations/Addresses

jrobbins

Member
Joined
Oct 30, 2015
Messages
85
I cannot get my PR locations/addresses to work in GMB. They say I MUST include a state but PR is not an option...Has anyone else had this issue or know how to solve it?
 

Cherie Dickey

Local Search Expert
Joined
Jan 30, 2018
Messages
206
Have you tried creating the listing using PR as a country instead of USA? I see that it's an option as a country when creating a new listing...
 

Cherie Dickey

Local Search Expert
Joined
Jan 30, 2018
Messages
206
Ahh.. I see now. I'd say that you will need to reach out to Google Support then. PR is not a state, it's a territory and so is still it's own country. I see that it instructs you to create a new location when the country/region needs changed (as is the case here) - but I wouldn't do that as it would create another listing. If you go through support, they may have you create the new location, but they should also help merge as well so you don;t lose any reviews.

I'd recommend going through Twitter support.
 
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