Change Of Category And Signage!


Apr 12, 2014

I wanted to change the primary and secondary category of my clients verified GMB. Those changes didn't get applied so I messaged Google live chat.

They said they would sort them for me. But they didn't go through so I messaged them and now they are saying his signage isn't good enough :(

His category is Doctor and I want to change it to Skin Care Clinic. He shares his facility with a Dental Company (he rents). He has proof that he rents the address from them. They (the Dental Company) have 95% of the signage. I don't think that's unreasonable?

As far as I know there is no written word as to Google's signage policy i.e. exactly what is required so I was thinking of appealing and saying the issue here is that he isn't a Doctor in the sense of a GP (general practitioner) and it's more important to get that changed as people are finding him on "Doctor searches". I can also show proof he rents it.

Is there a danger they may suspend the listing until signage is improved? Do you think I may have success without adding more signage?

Any help or knowledge appreciated.

Thank you.


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